Privacy Policy

1. Introduction & Who We Are

This Privacy Policy governs all visitors and users of PetLoveFacts.com (“the Website”), a global English-language educational platform delivering free dog and cat care content covering pet behavior, grooming, nutrition and daily wellness guidance. All content published on the Website serves solely for educational reference and cannot replace professional veterinary advice.

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The Website operates Google AdSense for advertising display, and this policy complies fully with official Google AdSense requirements, alongside global data protection regulations including GDPR, CCPA, LGPD, PIPEDA and other regional privacy laws applicable to international visitors.

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By accessing, browsing or submitting information through the Website, you acknowledge and consent to the data collection, usage and sharing practices outlined below. If you disagree with this Privacy Policy, please discontinue use of the Website immediately.

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2. Categories of User Information Collected

We gather two types of user data: information you voluntarily submit via website forms, and technical data automatically logged during your browsing session.

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2.1 Voluntarily Submitted Personal Information

Our website contact form only collects three categories of information you actively provide:

1. Your name

2. Your email address

3. Your message or feedback content you wish to share with us

We do not actively request sensitive identity documents, residential addresses, date of birth, gender, social media account credentials, phone numbers, education or religious information through any built-in website form. Alternative contact channels are provided on the site: a support email address and a phone number, which you may choose to provide your phone number to us only if you voluntarily initiate direct outbound contact.

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2.2 Automatically Collected Technical & Device Data

When you load any page of PetLoveFacts.com, our servers and integrated third-party tools (Google Analytics, Google AdSense) passively collect non-identifiable technical data, including:

1. IP address and approximate geographic location

2. Browser model, device type, operating system

3. Access timestamps, page view history, dwell time and referral URLs

4. Network connection status, screen resolution

5. Cookie, pixel tag and tracking identifiers associated with Google advertising and analytics services

 

2.3 Device Permission Explanation

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This Website is a browser-only platform and does not require mobile app installation or persistent device permissions. For users accessing via mobile browsers, temporary browser permissions may be requested in the following order (sensitive permissions listed first):

1. Sensitive permissions (only activated upon your explicit opt-in): Device location

2. General permissions (browser default storage): Network status, local cache and cookie storage

The Website will never request access to camera, microphone, contact lists, SMS, call logs or Bluetooth functionality under any circumstance.

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3. Data Collection Methods, Third-Party Sharing & Server Storage

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3.1 Data Collection Channels

1. Voluntary submission: Data filled out by you on the website contact form (name, email, message text).

2. Passive automatic collection: Server log records, embedded Google Analytics and Google AdSense tracking codes deployed site-wide.

3. Voluntary direct outreach: Contact information (including phone numbers) you send to us independently via the listed support email or phone line outside of the website form.

 

3.2 Third-Party Information Sharing Rules

We only share collected user data with the following authorized third-party service providers to maintain normal website operation and advertising functions:

1. Google LLC (Google AdSense & Google Analytics): Used for traffic statistics, personalized advertisement delivery, cookie tracking and user behavior analysis, compliant with Google Ads Controller-Controller Data Protection Terms.

2. Cloud infrastructure service providers: Responsible for secure website data storage and stable website access maintenance.We will never sell, rent or trade your identifiable personal information to any third parties for independent commercial profit. No personal data will be disclosed to unrelated marketing platforms, data brokers or advertisers without your separate explicit written consent.

 

3.3 Data Storage Server Location

All website form submission records, server logs and user communication data are stored on encrypted secure cloud servers located in the United States. Standard transmission and storage encryption protocols are applied to protect all stored user information.

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4. Data Retention Standards & User Data Deletion Mechanism

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4.1 Storage Duration & Purpose of Retention

1. Form-submitted personal data (name, email, message): Retained for 36 months following your last contact with the Website. Data is solely reserved to reply to your pet care inquiries and resolve user feedback. After the 36-month retention period, all identifiable personal information will be automatically anonymized or permanently erased.

 

   2.Automatic browsing logs, IP and cookie technical data: Retained for 24 months for website content optimization, advertising performance adjustment and anti-abuse risk control.

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